Usage Agreement

Introduction to the User Agreement:

Our online store welcomes you, (registered number "1010670063"), and informs you that you will find below the terms and conditions regulating your use of this store and all the legal consequences that result from your use of the online store services through this electronic platform, as any person's use of Nabta Garden Store Whether he is a consumer of a service or product of the store or otherwise, this is his approval and acceptance, and he is in his full legal capacity for all articles and provisions of this agreement, and it is a confirmation of your commitment to its regulations and what is mentioned in it. And transactions related to the issuance of bonds related to the actions received on the real estate. This agreement is considered valid and effective once you agree to it and start registering for Nabta Garden Store under Article 10 of the Saudi Electronic Transactions System.

Article One - Introduction and Definitions:

The above preamble is an integral part of this Agreement, as you will find below the indications and definitions of the main terms used in this Agreement:

1. (Store) means Nabta Garden Store, and this definition includes all forms of Nabta Garden Store on the Internet, whether it is an electronic application, a website, or a commercial store.

2. (User) means every consumer who purchases a product or service from the store through its electronic platform.

3. (Agreement) by this phrase means the terms and conditions of this Agreement, which govern and regulate the relationship between the parties to this Agreement.


Article Two - User Legal Capacity:

1. The user declares that he has a legal capacity considered legal and legal to deal with the store, or that he is at least eighteen years old.

2. The user agrees that if he violates this article, he will bear the consequences of such violation towards third parties.


Article Three - Nature of the Obligation of Nabta Garden Store:

1. The commitment of Nabta Garden Store towards consumers or users is to provide (service or product).

2. Nabta Garden Store may provide other services such as after-sales services or other related services, due to the nature and type (service or product) required of the user.


Article 4 - Conditions for using Nabta Garden Store:

1. The user is obligated to use the Nabta Garden online platform in accordance with public morals and regulations in force in the Kingdom of Saudi Arabia.

2. When purchasing a service or product (store name), the user is obligated not to use this service or product in violation of public morals and regulations in force in the Kingdom of Saudi Arabia.


Article Five - Accounts and Registration Obligations:

Once you apply to join the Nabta Garden Store membership as a user, you are obligated to disclose specific information and choose a user name and a secret password to use when accessing the Nabta Garden services. By doing so, you have agreed to:

1. You are responsible for maintaining the confidentiality of your account information and the confidentiality of your password, and thus agree to inform Nabta Garden immediately of any unauthorized use of your account information at Nabta Garden or any other breach of your confidential information.

2. Nabta Garden Store will not, in any way, be responsible for any loss that you may suffer directly or indirectly, morally or materially, as a result of disclosing user name or password information.

3. You are obligated to use your account or membership at the Nabta Garden Store yourself, as you are fully responsible for it, and if someone else uses it, this is a presumption that you have authorized it to use the store in your name and for your account.

4. When using Nabta Garden Store, you are obligated to use it with all seriousness and credibility.

5. You are obligated to disclose true, correct, updated, complete and legal information about yourself as required during registration with Nabta Garden Store and you are obligated to update your data if it is actually changed or if needed.

6. Nabta Garden is committed to treating your personal information and contact addresses in strict confidence.

7. If it appears to Nabta Garden Store that you have disclosed information that is not true, incorrect, not current, incomplete, illegal or in violation of what was stated in the use agreement, Nabta Garden Store has the right to stop, freeze or cancel your membership, store and account on the platform And without prejudice to the rights of the other Nabta Garden store and its legitimate means to recover their rights and protect the rest of the users.

8. In the event of non-compliance with any of the above, the Nabta Garden store management has the right to stop or cancel your store or membership or block you from accessing Nabta Garden Store services again.


Article Six - Electronic Communications and Official Communications:

1. The parties to this agreement agree that communication will be made via the e-mail registered in the platform.

2. The user agrees that all agreements, advertisements, data and other communications that are provided electronically take the place of their written counterparts, which is a stand-alone argument, in meeting the legal and legal needs.

3. The user agrees to be able to communicate with him and notify him of any provisions related to this agreement or dealing with him through the Nabta Garden store administration broadcasting general messages that are received to all users or to specific users of the Nabta Garden store.


Article Seven - Amendments to the Terms of Use and Fees:

1. The Nabta Garden Store may notify you of any amendment to this agreement in accordance with the official means of communication under this agreement, according to which your obligations will be doubled or your rights will be diminished according to any amendments that may be made to this agreement.

2. In the event of an objection to any amendment to the use agreement, Nabta Garden expects you to stop using its services, as your mere access to your account at Nabta Garden Store or your use of Nabta Garden Store constitutes your acceptance of the amendments and your full and complete consent to deny the matter, and Nabta Garden accepts the discussion In any suggestion regarding these provisions.

3. All fees are calculated in Saudi riyals, and the user must pay all fees due on the platform in addition to any other expenses added by the Nabta Garden store, provided that payment is made by the approved and specified means available through the Nabta Garden store.

4. Nabta Garden Store may impose fees on some users, depending on the offers, products or services they request, or the fees or taxes imposed by the state on the nature of the product or service.

5. Nabta Garden Store reserves the right to add, increase, reduce or deduct any fees or expenses under the articles, terms and conditions of the use agreement, to any of the users for any reason for their registration.


Article 8 - Payment and payment services for stores in Nabta Garden Store:

1. The Nabta Garden store provides through its partners the payment and payment system in the Nabta Garden store. It can be done entirely online through the payment options available on the Nabta Garden store or through any payment method provided by the Nabta Garden store from time to time.

2. Nabta Garden store is obligated to determine the price of the service or product that it offers in its store according to the generally accepted market value.

3. Napata Garden Store is obligated to provide invoices, receipt vouchers and receipt vouchers for all amounts and profits that arise in its store, and is obligated to give the user his purchase invoice for the Napata Garden store service or product.

4. Nabta Garden Store is obligated to provide the generally accepted accounting specifications in its online store, in application of the provisions of this agreement, and due to the legal, economic, commercial and regulatory interests in this regulation.


Article 9 - Your personal information and transaction details information:

1. The user acknowledges that he grants the Nabta Garden Store an unlimited, global, permanent and irrevocable right, exempt from expenses, and licensed to use personal information or materials or otherwise provided or provided by the Nabta Garden Store platform or announced on the platform by joining it or using it For it, through the forms designated for communication and registration, or via any e-mail or any of the communication channels available on the platform. In order to achieve any of the interests that the platform deems appropriate.

2. The provisions of the confidentiality of consumer information are subject to the rules of the “Privacy Policy and Confidentiality of Information” of Nabta Garden, and to the provisions of this agreement related to the confidentiality of information.


Article 10 - Intellectual Property:

1. The intellectual property rights of Nabta Garden Store are fully owned by Nabta Garden Store, whether owned by them before or after the establishment of this electronic platform.

2. The user or consumer respects the intellectual property rights of the Nabta Garden store, which includes the Nabta Garden store itself, and the words, logos and other symbols of the Napata Garden store or displayed on the Nabta Garden store, as the Nabta Garden store, and each right that belongs to the Nabta Garden store Nabta Garden is the entire intellectual property rights of Nabta Garden Store.


Article Eleven - Responsibility of Nabta Garden Store:

1. Nabta Garden Store is obligated to conduct its business through this electronic platform in a regular manner and in accordance with the regulations in force in the Kingdom of Saudi Arabia, and in accordance with the provisions of this agreement.

2. Nabta Garden does not bear any claims arising from errors or negligence, whether caused directly, indirectly or accidentally, by the user or by a third party such as shipping companies.

3. Nabta Garden Store, its employees, owners, and their representatives are obligated to ensure that the (product or service) is sound, legitimate and authorized in accordance with the laws and regulations of the Kingdom of Saudi Arabia and is used for legitimate purposes.


Article 12 - Confidentiality of Information:

1. Nabta Garden takes measures (concrete, organizational and technical) to protect users and prevent unauthorized access to and preservation of users' personal information.

2. As a user, you acknowledge that the Internet is not a completely secure method, and the confidentiality of your personal information cannot be 100% guaranteed through the Nabta Garden Store.

3. Nabta Garden Store has no control over the actions of any third party, or third parties, such as other Internet pages linked via links to the platform or third parties claiming to represent you and others.

4. You know and agree that the Nabta Garden Store may use your information that you have provided it with, in order to provide services to you in the Nabta Garden store, and to send you marketing messages, and that the privacy of the Nabta Garden Store controls the collection, processing, use and transfer of your personal identity information, and the confidentiality rules of information are subject to: "Privacy Policy and Confidentiality of Information" of Nabta Garden Store.


Article Thirteen - Restriction of Access or Membership:

Nabta Garden Store can stop or cancel the user's membership or restrict the user's access to the platform services at any time and without notice and for any reason, and without limitation.


Article Fourteen - Shipping, Delivery and Return Policy:

  • The order is shipped after the order is confirmed and the payment is completed by credit card, Mada, Apple Pay, or by payment upon receipt.
  • Shipping fees appear on the order completion page and before completing the payment process and completing the order.
  • The representative of the shipping company will contact you on the mobile phone registered in the order to confirm the delivery location and delivery of the order once the process is completed and the order is confirmed.
  • Return: When the order arrives, you can check the plants and you have the option to accept them or return them with the representative with a full refund, excluding delivery fees.
  • Delivery is available in Riyadh (the main warehouse) and shipped to the rest of the Kingdom.
  • Orders are delivered within 1-4 working days of completing and confirming the order (for Riyadh customers) and 4-7 working days for the rest of the Kingdom.

*This policy is subject to change when the need arises without notice to customers, but by publishing and updating it via this page.


Article 15 - Applicable Law or Regulation:

This use agreement is governed and formulated according to the laws, regulations and legislation in force and in force in the Kingdom of Saudi Arabia, and is completely and completely subject to the regulations in force at the authorities in the Kingdom of Saudi Arabia.


Article 16 - General Provisions:

In the event that any incoming material or clause in this User Agreement is canceled or that any clause or clause in the User Agreement is no longer in force, such an order does not revoke the validity of the rest of the articles, terms and provisions contained in the User Agreement and shall remain in effect until further notice from Nabta Garden Store Management.

This use agreement - which may be amended from time to time as the case may be - constitutes the use agreement, work mechanism, understanding, agreement and contract between Nabta Garden Store and the user, and both parties to this agreement agree to take into account the following:

1. The Arabic language is the language in force when interpreting the provisions of this Agreement, or when translating them into another language.

2. All prices displayed on Nabta Garden services or products may be modified from time to time.

3. The promotional or marketing offers that Nabta Garden may place are temporary offers, as Nabta Garden has the right to modify or discontinue these promotional or marketing offers at any time.

4. The parties to this agreement are obligated to deal with each other in a manner that does not violate the legal rules, regulations and laws in force related to the nature of the transaction between Nabta Garden Store and the user.

5. This use agreement shall not be canceled except by virtue of a decision issued by the management of Nabta Garden Store.